Privacy Policy

December 2025 - Saudi HR is one of Faltara platform's products and follows their privacy standards and practices.

Privacy Policy for Saudi HR

Saudi HR, one of Faltara platform's products ("we", "our", or "us"), is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.

Saudi HR is one of Faltara platform's products and follows their privacy standards and practices.

1. Information We Collect

Personal Information

When you use our services, we may collect the following information:

Name, email address, phone number, and postal address
Employment information such as job title, company, industry, and professional experience
Profile information including profile pictures and professional details

Usage Information

We collect information about how you use our services:

Chat messages and conversations with our AI assistant
Documents and artifacts you create or edit
Search queries and interactions with our platform
Pages visited and features used within the application

Technical Information

We automatically collect certain technical information:

IP address, browser type, operating system, and device identifiers
Log files and analytics data
Cookies and similar tracking technologies
Performance and error data

Authentication Data

For account security and access:

Google OAuth account information (when using Google Sign-In)
Encrypted password data (for credential-based accounts)
Session tokens and authentication cookies
Account preferences and settings

2. How We Use Your Information

Service Provision

We use your information to:

Provide and maintain our AI-powered HR assistant services
Process your chat messages and generate relevant responses
Create and manage your documents and artifacts
Customize your experience based on your preferences

Communication

We may use your information to:

Send you important updates about our services
Respond to your inquiries and provide customer support
Send you promotional materials (with your consent)
Notify you about changes to our terms or privacy policy

Security and Compliance

We use your information for:

Monitoring and analyzing usage to improve our services
Detecting and preventing fraudulent or illegal activities
Complying with legal obligations and regulatory requirements
Protecting our rights and resolving disputes

3. How We Share Your Information

With Your Consent

We may share your information when you provide explicit consent.

With Service Providers

We may share information with trusted third-party service providers who assist us in:

Cloud hosting and data storage (Vercel, Neon)
AI model providers (Google Gemini)
Authentication services (Google OAuth)
Analytics and monitoring services (Google Analytics)

Legal Requirements

We may disclose your information if required by law or in response to:

Court orders or legal processes
Government requests or investigations
Protection of our rights and property
Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate security measures to protect your information:

Encryption of data in transit using TLS/HTTPS protocols
Secure authentication with password hashing (bcrypt)
Access controls ensuring only authenticated users can access their data
Regular security audits and updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Access and Update

You can access and update your personal information through your account settings.

Data Portability

You can request a copy of your data in a structured, machine-readable format.

Deletion

You can request deletion of your personal information, subject to legal and operational requirements.

Opt-Out

You can opt-out of promotional communications by following the unsubscribe instructions in our emails.

Cookies and Tracking

We use a cookie consent banner that allows you to manage your cookie preferences. You can choose which types of cookies to accept:

Necessary cookies (required for site functionality)
Analytics cookies (help us understand site usage)
Session recording (records interactions to improve user experience)

You can change your preferences at any time through our cookie settings. Some features may not function properly if necessary cookies are disabled.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce our agreements
Improve our services and user experience

We will delete or anonymize your information when it is no longer needed for these purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than Saudi Arabia. In accordance with PDPL requirements, we ensure transfers are made with appropriate safeguards including:

Standard Contractual Clauses (SCCs) as applicable
Transfers to countries with adequate data protection levels
Your explicit consent for necessary data processing

Our AI services (Google Gemini) and infrastructure (Vercel, Neon) may process data in the United States under appropriate safeguards. By using our services, you consent to this transfer.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on our website and updating the 'Last Updated' date.

10. Data Controller Information

Faltara is the data controller for Saudi HR services and personal data processed through our platform. Our contact details are:

Faltara

Saudi HR Services

support@faltara.com

https://faltara.com

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Faltara

Saudi HR Services

support@faltara.com

By using our services, you acknowledge that you have read and understood this privacy policy and agree to our collection, use, and sharing of your information as described herein.