Terms and Conditions

Age Requirement

You must be at least 18 years old to use Saudi HR. If you are under 18, you may only use our services with parental consent.

Legal Capacity

You represent that you have the legal capacity to enter into these terms and that your use of our services will not violate any applicable law or regulation.

Accurate Information

Users must provide accurate and up-to-date information when using the platform. This includes:

• Personal and professional information in user profiles
• Accurate descriptions of HR scenarios and questions
• Honest feedback and ratings of AI responses

Compliance with Laws

Users are responsible for ensuring that their use of the platform complies with all applicable laws and regulations, including:

• Saudi labor laws and regulations
• Data protection and privacy laws
• Intellectual property rights
• Professional ethics and standards

Confidentiality

Users must maintain the confidentiality of any sensitive information accessed through the platform and use it solely for legitimate HR purposes.

Prohibited Uses

Users may not use Saudi HR for:

• Illegal activities or activities that violate applicable laws
• Harassment, abuse, or discrimination
• Attempting to gain unauthorized access to the platform
• Reverse engineering or attempting to extract source code
• Spamming or sending unsolicited communications

Data Collection

Saudi HR collects and processes personal and organizational data as outlined in our Privacy Policy. This includes:

• User account information and authentication data
• Chat messages and AI interactions
• Generated documents and artifacts
• Usage analytics and platform performance data

Data Security

We implement appropriate security measures to protect user data. However, users acknowledge that no system is entirely secure, and we cannot guarantee absolute security.

Third-Party Sharing

User data may be shared with third-party service providers as necessary to deliver our services, in accordance with our Privacy Policy.

Ownership

All content, trademarks, and intellectual property associated with Saudi HR are owned by Faltara. This includes:

• The Saudi HR platform and all its components
• AI models and algorithms used in the service
• User interface design and user experience elements
• Documentation, guides, and educational content

License to Use

Users are granted a limited, non-exclusive, non-transferable license to use the platform for its intended purposes. This license does not include:

• The right to modify, distribute, or create derivative works
• The right to reverse engineer or attempt to extract source code
• The right to use the platform for commercial purposes beyond the scope of the service
• The right to sublicense or transfer the license to third parties

User-Generated Content

Users retain ownership of content they create using the platform, but grant Saudi HR a license to use such content for service provision and improvement.

Service Availability

While we strive to ensure the platform's availability, we do not guarantee uninterrupted access and are not liable for any downtime.

Information Accuracy

Saudi HR provides information based on AI algorithms and available data. We do not guarantee the absolute accuracy or completeness of the information provided.

Service Limitations

Our services are subject to certain limitations:

• AI responses are based on available data and may not reflect the most current legal changes
• Users should verify important information with official sources
• The platform is not a substitute for professional legal or HR advice
• Service availability may be affected by maintenance, updates, or technical issues

Termination by User

Users may terminate their account at any time by contacting our support team.

Termination by Service

We reserve the right to suspend or terminate user accounts that violate these terms or engage in prohibited activities.

Effect of Termination

Upon termination, users will lose access to their account and data. We may retain certain information as required by law or for legitimate business purposes.

Dispute Resolution Process

Before pursuing legal action, parties agree to attempt to resolve disputes through:

• Direct negotiation and communication
• Mediation if direct negotiation fails
• Arbitration as a final step before litigation